Documents Built By Professionals In Your Trade

Trade experience, solicitor's knowledge

Need a professional agreement backed by trade experience – established, proven, and already used by others in your industry? You’re in the right place.

If you're working with commercial clients, letting agents, or property developers – your business needs firm terms in place from the start. B2B clients aren’t the same as homeowners. Expectations are higher, and so are the risks.

When you're dealing with another business, they expect proper documentation. You’re running a business – and so are they. If your terms have weak spots, you’re more likely to face late payments, disputes over scope, or pressure to do more than agreed.

Our B2B agreements are built from real trade experience – shaped by plumbers and heating engineers working across the commercial sector. Every document is backed by legal input and ready to use.

Clear, enforceable terms that protect your time, your work, and your payment.

See what's included and decide if it's right for how you work.

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B2B Plumbing & Heating Service Agreement – For Use With Letting Agents & Landlords

B2B Plumbing & Heating Service Agreement – For Use With Letting Agents & Landlords

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Plumbing & Heating Services Agreement (B2B)
For Use with Letting Agents, Landlords, and Property Management Clients

This professionally written service agreement is designed for plumbing and heating businesses who provide ongoing or reactive services to commercial clients such as letting agents, private landlords, and property managers.

It sets out a clear, legally sound framework for accepting instructions, defining responsibilities, and securing payment when working across tenant-occupied properties. Whether you're responding to callouts, servicing boilers, or carrying out repairs across a managed portfolio, this agreement helps ensure every party understands their role — reducing disputes and maintaining professional standards.

✅ Suitable for ongoing client relationships where multiple instructions may be issued across different properties

✅ Establishes clear access responsibilities, avoiding wasted visits due to tenants not providing entry or being unprepared

✅ Protects your time and costs with abortive visit charges, callout rates, and structured terms around delays or variations

✅ Sets out strong but fair payment terms with late fee enforcement, helping maintain cash flow

✅ Reflects real trade experience, covering the typical issues faced when dealing with tenants, unregulated systems, or unclear instructions

✅ Includes terms for tenant interference, property access, legacy faults, and landlord authorisation delays

✅ Covers CP12 and compliance-related visits, making it ideal for landlords needing annual certification alongside ongoing maintenance

✅ Includes warranty clauses, limitations of liability, and protection for client-supplied materials or requests outside the agreed scope

✅ Can be used across a range of services — from heating inspections and routine plumbing work to remedial repairs and emergency callouts

This agreement is typically used by professional plumbing and heating businesses operating under instruction from commercial property clients, where jobs are issued through work orders, emails, or maintenance platforms.

It can be issued as part of an onboarding process, sent in response to the first instruction, or used to formalise your terms with long-standing clients.

✅ Instant download
✅ Fully editable
✅ One-time payment with 18 months of unlimited use and free updates

Written by tradespeople and refined by legal professionals, this agreement is built to reflect the realities of working with property managers — giving you the protection you need, without slowing down the job.

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" Do You Provide Services to Domestic & Residential customers "?

From experience, we know what puts domestic clients at ease – clear wording, practical detail, and a tone that looks professional without being intimidating.

Our B2C agreements are easy to read, legally adjusted, and written with the day-to-day realities of domestic work in mind. They’re polite where they need to be, but firm where it counts – especially around payment T&Cs.

Known for avoiding disputes, protecting your reputation, and setting the right tone from the start.

The end result? B2C agreements that don’t just gather dust in the van after signing – they protect your finances and your business before the job’s even started.

Take a look and see if it suits the way you work with homeowners.

Trusted By Professionals

✅ Trade Experience ,Solicitors knowledge

✅ Easy For your customers to understand “legal without the jargon”

✅ Easy to Edit template to suit Your business terms

✅ Polite Informative trade written terms and conditions to prevent disputes

✅ Firm Payment Terms And More


B2C Plumbing And Heating T&C'S

What Tradespeople Say About Our Contracts

How Our Contracts Are Made

Practical, reliable contracts that deliver real-world results and are trusted across the industry.

Trade Consultation

Ensuring every agreement reflects the unique challenges and needs of your industry.

It starts with conversations between experienced tradespeople and solicitors. They discuss common challenges faced on the job, including disputes with customers, payment issues, and project-specific risks.

Turning Challenges into Strong Agreements

The solicitors take these real-world issues and shape them into clear, professional, and fair service agreements. Through careful wording and legal expertise, they create terms that protect businesses, set clear expectations, and reduce disputes.

These agreements ensure both parties understand their responsibilities from the start, making jobs run more smoothly.

Review, Refine, and Perfect

Once the draft is complete, it goes through a detailed review process. Our Tradespeople and solicitors work together to ensure every term is relevant, practical, and easy to understand.

For Instance...

"If the legal language is too dense or doesn’t fit the realities of the job, it’s edited until the legal team and our trades reach an agreement.

The Trusted Name In Contract Templates For UK Tradespeople

We understand the challenges you face. Our documents are built with integrity and deliver real value, crafted by trades for trades with professionalism and real-world experience at their core.

Built From Experience

Decades of commercial experience are built into every document we create.

From the dream client — the one who pays on time, sticks to the agreement, and turns one job into a long-term contract...

To the ones we all dread — the ones who hold payment ransom until the snagging’s done (even when half the list was never agreed to), or who keep shifting the scope mid-project without updating the terms.

We’ve faced the same issues — that’s exactly why these contracts work.

A Smart Investment Without the Wait

When you choose this investment for your business, we don’t keep you waiting.

Whether it’s for a job today or tomorrow, all documents are available instantly, easy to customize, and ready to use. Just fill in the blanks.

" Less Time at the Laptop, More Time Doing What Matters "

On Time Payments

Chasing payments shouldn’t be part of your job description.

Our B2B contracts set expectations early — when invoices go out, when they get paid, and what happens if they don’t.

When expectations are in writing, arguments don’t need to happen.

Confidence in Every Agreement

Your customers deserve more than a cheap, generic template that has no relevance to your trade.

You wouldn’t give your customers unreliable materials, so don’t give them a low-quality agreement.

Join the countless trades across the country who look professional with documentation that reflects the quality of their work and their approach to business management.

" provide your customers with a professional agreement they’ll respect "

Why Tradespeople Across the UK Choose Us

  • ✅ Professionalism That Stands Out & Saves You Time

    Well-structured, trade-specific terms and conditions demonstrate your expertise and also save you time. No more repeatedly explaining terms at the start of every job.

  • ✅ Great Value and Easy to Edit – Instant Access

    All our documents are ready for immediate download, with unlimited access for 18 months. Regularly updated, with no commitments—renew only if you wish. Quick and simple to edit, just fill in the blank spaces, whether it’s for a job today or Tomorrow .

  • ✅ Designed to Make Your Life Easier

    Industry-informed terms and conditions help prevent disputes before they arise and ensure you get paid on time. With clear agreements in place, no invoices go ignored, and both you and your customers know exactly what’s required.

  • ✅ Customers Feel Confident and Reassured

    Your customers trust your service more when it comes with professional documentation. A clear contract reassures them by outlining what’s included and what to expect from the start. With everything in writing, they feel secure knowing exactly what they are agreeing to.

  • ✅ Designed with Your Customer in Mind – Easy to Understand

    No excessive legal jargon that has no relevance to the job. Our trade community and legal team have kept it clear and professional with straightforward terms that make sense to both you and your clients.