Roof Services : Domestic Service Agreement Contract Template

Spend less time chasing invoices and managing repetitive advisories with our B2C roofing agreement. From showing customers you care with health and safety T&Cs , such as warnings about the dangers of wandering below scaffolding during works, to handling the polite terms aimed at the occasional customer who fills up the skip with non-roofing items before the job is done—our agreement has you covered.

This contract is perfectly balanced: easy for homeowners to understand, yet providing you with the liability and legal protection your business needs. Crafted from industry expertise and finalized by solicitors, it addresses common disputes you may encounter on the job.

This investment can be used as a standalone agreement or, as is often the case, included in your quotations. You can also reiterate the legal terms on your invoice after the job is completed, gently reminding clients of their agreed payment terms.

Also included is a concise agreement, ideal for smaller jobs where a full contract might not be necessary, but your instinct tells you that having an agreement in place is still essential before starting work.

Terms and Conditions Covered

Project Cost and Work Specification Agreement: Ensures clarity on project ownership, consent, and scope of work.

Client Financial Obligation: Confirms the client’s financial capability to meet payment obligations.

Payment Terms: Specifies when payment is due and outlines late fee policies.

Accepted Payment Methods: Clearly list your accepted payment forms 

Non-Penalization for Early Completion: Guarantees you’re paid for your expertise, not by the hour.

Non-Liability Clauses: Includes terms covering dust, debris in loft spaces, and water ingress during roof system removals.

Legal Fees and Costs: Establishes firm terms for non-payments and collection expenses.

Financial Terms for Additional Work: Ensures you are paid for any extra work not included in the original quotation.

Additional Work Payment Terms: Covers work initiated by the contractor.

Importance of Responding to Payment Correspondence: Reinforces timely payment via invoice communication.

Non-Liability for Client-Sourced Materials

Availability Hours: Allows you to specify your working hours, ensuring no calls during unsociable times.

Client’s Duty: Details the need for unrestricted property access and storage of materials. "Tiles Bumpers ect "

Non-Liability for Vibrational Damage: Excludes liability for damage to internal fixtures caused by vibrations during work.

Cancellation Terms: Sets clear guidelines for contract cancellation.

Use of Utilities: Outlines the use of water, electricity, and other utilities needed during the job.

Legal Framework: Ensures the contract adheres to all relevant legal standards and regulations.

Exclusion of Involvement in Insurance Claims: Confirms no liability for handling insurance claims on behalf of the client.

Compliance Clauses: Guarantees adherence to CDM Regulations and health & safety laws.

Accidental Liability Exemptions: Covers risks such as dust residue from cutting tools and debris in loft spaces During the re-roof process .

Skip Usage Guidelines: Politely requests that the skip is reserved for contractor use until the project is completed.

Liability Exclusions for Fragile Items: Advises clients to move valuables from areas under scaffolding to avoid damage.

Client Distance Safety: Politely informs clients to keep a safe distance from work areas for insurance and safety reasons.

Exclusion of Liability for Third-Party Damage: Covers damages caused by other trades on-site.

Dispute Resolution Terms: Outlines processes for handling disputes and contract cancellations.

Water Dispersal: terms water pooling on flat roofs that weren’t structurally altered during installation.

Comprehensive Health and Safety Terms: Covers all aspects of health and safety, such as work suspension when customers are under scaffolding, safeguarding pets and children, and managing falling debris.

And More 

Also Included in This Investment is a Short Service Agreement: A concise contract tailored for smaller tasks, such as roofline repairs. This agreement ensures that clear payment terms are in place before work begins, offering both clarity and protection for minor projects.

The End Result?

Not just paperwork that gathers dust in your van—it’s a vital business investment. By letting your terms and conditions do the talking, you’ll protect your business and finances, maintain your professional reputation, and avoid potential disputes.

"If you also work with business clients, our B2B Service Agreement may be more suitable. For a complete solution that covers both residential and business contracts, consider our All Templates Bundle, offering everything you need to manage any project with confidence."