Customer Support and Policy Terms

Terms And Conditons

Terms & Conditions

Welcome to Construction Companion. By using our website, you agree to the following terms and conditions. Please read them carefully. If you do not agree, you should not use this website.

1. Use of Our Website

  • Our website provides general legal information and contract templates designed for the construction industry.
  • You may use our website for personal or business purposes, but you cannot copy, sell, or redistribute our content or templates.
  • We reserve the right to update or modify these terms at any time, so please check back regularly.

2. Legal Information, Not Legal Advice

  • We are not a law firm and do not provide personalised legal advice.
  • Our templates and guides are designed to be general resources. If you need tailored legal advice, we recommend speaking with a solicitor.
  • Using our website does not create a solicitor-client relationship.

3. Payments & Downloads

  • All digital products, including contract templates, are available for instant download upon payment.
  • Due to the nature of digital downloads, all sales are final. We do not offer refunds unless required by law.
  • If you experience issues accessing your download, please contact us, and we will assist you.

4. Intellectual Property

  • All content on this website, including text, templates, and graphics, is owned by Construction Companion and is protected by copyright laws.
  • You may not reproduce, modify, or distribute our materials without permission.

5. Limitation of Liability

  • We strive to provide accurate and reliable information, but we do not guarantee that our content is error-free or suitable for your specific needs.
  • We are not responsible for any financial, legal, or business losses resulting from the use of our templates or website.
  • Your use of our website and materials is at your own risk.

6. Third-Party Links & Services

  • Our website may include links to third-party websites or services.
  • We do not control or endorse these third parties and are not responsible for any issues that arise from using their content or services.

7. User Conduct

  • You agree not to misuse our website, including attempting to hack, distribute viruses, or use our materials in illegal ways.
  • We reserve the right to suspend or terminate access to our website for any user violating these terms.

8. Jurisdiction & Governing Law

  • These Terms & Conditions are governed by the laws of England and Wales.
  • Any disputes will be resolved in the courts of England and Wales.

By using this website, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

End user licence agreement

By accessing or using the Website and/or downloading and using the Products, you agree to be bound by the terms and conditions of this Agreement. If you do not agree with these terms, please refrain from using the Website or downloading the Products.

Grant of License:
Subject to your compliance with the terms of this Agreement, the Company grants you a limited, non-exclusive, non-transferable license to access and use the Website and download, install, and use the Products for personal and non-commercial purposes. This license does not grant you any ownership rights or intellectual property rights in the Products.

Restrictions:
You shall not:

a) Copy, modify, distribute, sell, lease, sublicense, or otherwise transfer or exploit the Products, except as expressly permitted by this Agreement;

b) Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Products;

c) Remove, alter, or obscure any copyright, trademark, or other proprietary notices contained in the Products or on the Website;

d) Use the Products in any manner that violates applicable laws or regulations or infringes upon the rights of any third party;

e) Use the Products to create a competing product or service, or for any commercial purpose without the express written consent of the Company.

Ownership:
The Company retains all right, title, and interest in and to the Website and the Products, including all intellectual property rights therein. This Agreement does not convey to you any ownership or proprietary rights in the Website or the Products.

Support and Updates:
The Company may, at its discretion, provide you with technical support and updates for the Products. The terms and conditions governing such support and updates will be determined by the Company and may be subject to change without prior notice.

Disclaimer of Warranty:
The Website and the Products are provided on an "as-is" and "as available" basis, without any warranties or representations of any kind, whether express or implied. The Company disclaims all warranties, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The use of the Website and the Products is at your own risk.

Limitation of Liability:
To the maximum extent permitted by applicable law, in no event shall the Company be liable for any indirect, consequential, incidental, special, or punitive damages arising out of or related to this Agreement, the Website, or the Products, regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise.

Governing Law and Jurisdiction:
This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any legal action or proceeding arising out of or relating to this Agreement shall be brought exclusively in the courts of England and Wales, and you consent to the personal jurisdiction of such courts.

Severability:
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement:
This Agreement constitutes the entire agreement between the User and Construction Companion regarding the subject matter hereof and supersedes all prior or contemporaneous agreements, understandings, and representations, whether oral or written.

By using the Construction Companion Website or downloading the Products, you acknowledge that you have read and understood this Agreement and agree to be bound by its terms and conditions.

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Refund Policy

ConstructionCompanion.co.uk offers digital products for purchase. Due to the nature of digital downloads, all sales of digital products are final, and we do not offer refunds or exchanges.

By purchasing and downloading digital products from our Website, you acknowledge and agree that:

Digital Downloads: Once a download is made or access to the product is granted, it is deemed consumed and ineligible for a refund.

Product Descriptions: It is your responsibility to review the product details, specifications, and system requirements before making a purchase.

Technical Support: We are committed to assisting you with any technical issues related to your purchased digital products. Please contact our customer support team for assistance.

Intellectual Property: Respect and abide by the copyright laws and intellectual property rights associated with the digital products you purchase. Unauthorized distribution or reproduction is strictly prohibited.

Modifications: We reserve the right to modify or discontinue any digital product without prior notice. No refunds or compensation will be provided for modified or discontinued products.

If you have any questions or concerns about this Refund Policy, please contact our customer support team.

Liability Protection

Liability & Legal Disclaimer – Plain & Clear

We want to be upfront about how our website works and what you can expect when using it. Here’s what you need to know:

Our Liability Limits

  • We do our best to provide accurate, helpful information, but we can’t be held responsible for any losses, damages, or issues that arise from using our website or services.
  • We don’t guarantee that the website will always be available, error-free, or meet your specific needs.

Your Responsibility

  • If you use our website, you agree that we are not liable for any problems resulting from your use of the content, documents, or third-party links.
  • If you need legal advice tailored to your situation, we always recommend consulting a qualified solicitor.

Third-Party Content & Links

  • Sometimes, we may include links to external websites or services, but we don’t control or endorse their content.
  • Any use of third-party information is at your own risk.

Legal Information, Not Legal Advice

  • We provide general legal information, but we are not a law firm and do not offer personalised legal advice.
  • Using our website does not create a solicitor-client relationship.

Jurisdiction & Legal Compliance

  • Our website is designed for use within the United Kingdom. If you access it from elsewhere, you’re responsible for complying with local laws.

Final Word

By using our website, you confirm that you’ve read and understood these terms. If you don’t agree, please don’t use the site. For full details, check our Terms & Conditions.