Contract Templates : Service Agreements Designed for Carpenters and Joiners

Get Paid On Time. Avoid Disputes. Look Professional.

At Construction Companion, we know from real on-site experience how to put domestic clients at ease. Clear wording, practical detail to show your expertise, and firm payment terms that don’t come across as intimidating. Everything’s written to hold up under UK law.

Designed specifically by, and chosen by, UK-based carpenters and joiners.

Whether you're installing bespoke wardrobes or media walls, fitting staircases, or handling first and second fix work as part of property maintenance — we've got you covered.

Our document templates clearly set out the terms between you and your client, helping protect your business, reduce time chasing payments, and present a professional image.

"Our document templates don’t just gather dust in the van. They’re a one-off purchase you’ll use again and again — on every job."

Think of our documents as your business partner. They protect your business behind the scenes while you work — preventing disputes, backing you up legally, and helping you get paid on time without the back-and-forth.

It’s trade knowledge and legal expertise, combined. Whether it’s friendly, polite wording about what to expect during work, or serious legal terms around late payment penalties — it’s all there to protect you and your business.

Let your Terms & Conditions do the talking. Customers know what to expect, and you come across as professional and organised from the start.

This contract is designed for jobs where your quote terms alone aren’t enough — when you need broader protection and more legal weight behind your terms.

It still includes key clauses from the quote Terms & Conditions, but goes much further. This isn’t a quick draft — it’s the result of real collaboration between our experienced joiners and legal team, going back and forth, making adjustments on both sides until every scenario is covered.

It remains one of the most widely used and trusted service agreements for general domestic work across the UK.

Updated regularly to reflect industry standards, this template is written specifically for joiners working with homeowners. It’s built to give your business legal protection while using clear, client‐friendly language that avoids legal jargon.

This is a general contract covering a variety of works. It sets expectations, clarifies responsibilities, and reduces the risk of delays or disputes, especially payment disputes. It’s easy to edit and adapt to your terms.

When you’re working with domestic clients, there’s no review site to check if a customer is genuine. You often rely on instinct. And sometimes — especially when work slows down — you take the job whether your gut says yes or not.

"Use a contract when there’s more risk, more money, or more uncertainty involved — covering every angle and leaving nothing to chance."

When clients ask for one-off wardrobes, feature staircases or other made-to-measure pieces, standard terms simply won’t cut it. This premium template delivers end-to-end cover for your bespoke process — from initial drawings through to final sign-off — so you and your client both know exactly where you stand.

It tackles the kind of issues that regularly cause hold-ups and disputes on custom jobs. You’ll find clauses covering client sign-off on final drawings before manufacture begins, site templating (including terms for when site measurements are provided by a third party and where responsibility for inaccuracies is clearly addressed), and clear terms around factory finishing versus on-site finishing — all written to reflect how bespoke joinery really works.

Backed by input from experienced joiners and legal professionals, this contract addresses the grey areas that often get missed. It’s designed to give you confidence in your paperwork, with legal protection that’s practical, fair, and easy for your client to follow.

Whether you’re left holding finished goods and need to apply a storage charge, facing a payment dispute over minor tolerance allowances, or supplying items that someone else installs poorly — this contract has it covered.

Polite but firm terms, designed for use when quoting — and widely used across the industry. These are the terms you send alongside your quote.

They clearly state when payment is due and let you set your own time frame — whether it’s on completion, within 7 days, or 30 days. It’s fully editable to suit how you run your business.

Late payment fees are included too — based on what you’re legally allowed to charge. (Most trades get this part wrong — and break consumer law.)

The Quote Terms also include clear clauses from the full contract — such as liability, site access, and more — along with friendly, informative wording that lets your customer know exactly what to expect on the first day of work.

We strongly advise using Quote Terms with every single job. They should be part of your quoting routine — no exceptions. Without them, there are no rules, no protection.

Attach this professional template to your invoice to reinforce the payment terms that were agreed to before the job started.

Invoice Terms act as a clear reminder of what was already agreed — helping avoid confusion, delays, or excuses. It’s not new information; it’s simply restating the rules your client accepted, including the consequences if those terms are broken.

This simple step — when used alongside our contract or Quote Terms — leads to invoices being paid on time, every time.

Important: Invoice Terms should only be used to remind clients of terms they’ve already seen and agreed to. Use them properly with our Quote Terms or Service Agreement and they work. Use them on their own, and they won’t protect you.

If you don’t agree payment terms before starting a job for a domestic customer, the law doesn’t set a fixed deadline — and they can legally wait up to 30 days (or longer) to pay, as long as it’s within what a court would consider a ‘reasonable time.’ (UK Consumer Rights Act 2015 — CRA 2015)

Project Cost and Work Specification Agreement: Ownership and Consent Included

Client Financial Obligation: The client affirmatively asserts their financial capability to fulfil payment obligations as per the agreed terms.

Payment Terms: Payment due date and consequences for late fees.

Accepted Payment Methods: Detailing acceptable payment forms.

Right of Refusal: For cheque payments.

Fair Payment Enforcement: Non-penalisation for early completion of contractor's works (paid for expertise, not by the hour).

Legal Fees and Costs: For non-payments and collection expenses.

Timber Movement & Environment: Protect yourself from complaints when natural timber responds to moisture and temperature.

Storage Charges for Delayed Projects: Covers your costs when finished items sit in your workshop due to client delays.

Manufacturing Tolerances: Defines acceptable fit levels for bespoke work in imperfect real-world properties.

Maintenance Requirements: Post-Delivery Treatment Obligations.

Warranty for Doors and Joinery Products.

Natural Wood Variations and Additional Costs.

Material Characteristics & Book Matched Products.

Acceptance of Variations & Goods.

And Many More Trade-Written, Legally Adjusted Terms.

If something goes sideways — a dispute, late payment, or a customer complaint — this gives you the confidence of knowing you’ve handed over professional, legally backed terms from day one.

Our documents are updated regularly to reflect changes in UK law and the common disputes Joiners face on the job. If you’ve done the work properly and sent over our quote terms, the contract, or both — you’ll be in a strong position.

Feel secure knowing you’ve clearly set expectations in writing, and you’re protected if things ever need to be escalated.

We’re the only online document store built by tradespeople and a legal team working together. The trades bring the on-site experience — the legal team makes it professional.

These templates are built from real experience, not guesswork. Our authors bring first-hand knowledge from years on the tools, writing in the common disputes they’ve seen again and again.

When we combine a solicitor’s legal knowledge with a tradesperson’s practical experience, we create documents that champion and protect self-employed trades across the UK.

Your download begins immediately after checkout. You’ll see access on-screen right away, and we’ll also send the download link and receipt straight to your email.

It’s a one-time payment with unlimited access for 18 months, plus free updates during that time — only renew if you choose to.

No subscriptions, no hidden fees. A fair, straightforward setup for hardworking trades across the UK.

Trade Written, Legally Adjusted:

• ✅ Two Service Agreement Contract Templates
• ✅ Quotation Terms & Conditions Template
• ✅ Professional Invoice Terms

Less stress. More success. Fewer disputes. On-time payments.

Instant download—get started right away. Excellent customer support if you need help.

During the development of our documents, our joiners, legal team, and web team focused on how to offer real value for money with this bundle. We’ve included the Kitchen Design, Supply, and Fit Services Contract Template at no extra cost, recognising that most joiners also undertake kitchen installations and require professional documentation to support their work and prevent disputes.